- We assign roles and responsibilities to different content categories or types.
- We define the content workflow tasks, often coupled with event messaging so that content managers are alerted to changes in content.
- We help track and manage multiple versions of a single instance of content.
- We take responsibility to publish the content to a repository to support access to the content. Increasingly, the repository is an inherent part of the system, and incorporates enterprise search and retrieval.
- We make files available through inter-office and also through web. We make File sharing easier and convenient.
- We provide web content management which can be used for storing, controlling, versioning, and publishing industry-specific documentation such as news articles, operators' manuals, technical manuals, sales guides, and marketing brochures.
- Maintaining work flow which facilitates organization, control and publication of a large body of documents and other content such as images and multimedia resources thus bringing out a collaborative creation.